*UPGRADE IN PROGRESS* -- CareerCircle platform upgrades will occur between Monday June 27th 10PM Eastern Time through Tuesday June 28th 4AM Eastern Time.&nbsp; The system may be intermittently unavailable during this timeframe.&nbsp;&nbsp;

*UPGRADE IN PROGRESS* -- CareerCircle is upgrading its capabilities and as a result the system may be temporarily unavailable as we bring new capabilities and infrastructure online to better serve our members.&nbsp; If you receive an error during this timeframe please bear with us as we're working to improve our system and you may need to retry that operation at a later time.&nbsp; &nbsp;

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Video and Software Services (VSS) Field Support team is dedicated to supporting public safety agencies worldwide. Our mission is to provide cutting-edge technology and innovative tools, empowering customers to make faster, smarter, and safer decisions. VSS supports products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings. VSS is a fast-paced environment that seeks motivated and professional individuals willing to work towards our goals as an organization. Grow professionally, work with cutting-edge technology, and be at the forefront of the public safety sector. Job Description The PremierOne (P1) Remote System Admin will be responsible for supporting customer sites as needed to perform scheduled administrative and maintenance activities on the customer's PremierOne System. Responsibilities of the Remote System Administrator include but are not limited to: <ul><li> Provides tailored technical customer operations support </li><li> Develops strategies for implementing operational efficiencies by reviewing workflows, procedures, and performance </li><li> Executes customer operations policies and procedures </li><li> Builds and maintains positive, effective, and mutually beneficial working alliances with customers </li><li> Perform Daily, Weekly, and Monthly scheduled tasks relating to Patching and Antivirus management </li><li> Collaborate with various stakeholders, including Support and CyberSecurity teams and vendors to gather requirements, communicate patches, and schedules, and address concerns. </li><li> Oversee the execution of patches & updates, closely monitoring progress, and addressing any issues or roadblocks that may arise. Ensure deployments are conducted according to the defined plans, with minimal disruptions to end-users or PremierOne performance and availability. </li><li> Identifies and suggests possible system and/or process improvements when applicable. </li><li> Perform periodic system maintenance and software patching, in accordance with Motorola Solutions supplied guidelines, on physical and virtual servers covered within the scope of the Maintenance and Service Agreement. </li><li> Run diagnostics using approved MSI tools. </li><li> Provide system performance reporting using approved MSI tools when requested. </li><li> Assist with contractually covered database system back-ups. </li><li> Understand system dependencies and related connections </li><li> Work with Customer to implement Motorola Solutions Technical Notification (MTN) vulnerability resolution and repair procedures. </li></ul><ul><li> Qualifications: <ul><li> Minimum of a high school diploma or equivalent required, Bachelor's degree preferred </li><li> 3+ years of IT or public safety experience </li><li> 3+ years Computer Science, Networking, Engineering, System Maintenance experience (public safety system experience preferred) </li><li> 3+ years of Public Safety Applications experience involving CAD/RMS/Mobile, and other emergency 911 center equipment greatly preferred </li><li> Proven track record working with or deploying enterprise hardware and software solutions; HP preferred </li><li> Experience creating positive working relationships with customers and application end users. </li><li> Able to function effectively in a fast-paced, demanding environment that regularly requires the ability to multitask. </li><li> Excellent verbal and written communication skills. </li><li> Comfortable working both alone and in a team environment. </li><li> Experience with Microsoft Windows Server and Desktop Operating Systems (MCSA/MCSE skills) </li><li> Experience with Microsoft SQL Server, ODBC and Ops Manager (SCOM) </li><li> Experience with Public Safety Applications including CAD, Mobile and RMS </li><li> Experience with Virtualization software </li><li> Experienced with Network Load Balancing (NLB) and Clustering </li><li> Experience with hardware blades and Storage Area Networks (SAN); HP preferred </li><li> Experience with firewalls and routers; Fortigate preferred </li><li> Familiarity with JavaScript, .NET, ESRI 10.X and XML </li><li> Ability to troubleshoot application system issues including hardware, network and third-party components </li><li> This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers </li></ul></li></ul> #LI-JM2 Basic Requirements<ul><li> Associates Degree or equivalent </li><li> 2+ years of experience in customer service </li><li> 3+ years of Public Safety Applications experience involving Records Management Systems or 3+ years of IT experience </li><li> This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. </li><li> Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. </li></ul> Travel Requirements None Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

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PremierOne Remote System Admin

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Video and Software Services (VSS) Field Support team is dedicated to supporting public safety agencies worldwide. Our mission is to provide cutting-edge technology and innovative tools, empowering customers to make faster, smarter, and safer decisions. VSS supports products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings. VSS is a fast-paced environment that seeks motivated and professional individuals willing to work towards our goals as an organization. Grow professionally, work with cutting-edge technology, and be at the forefront of the public safety sector. Job Description The PremierOne (P1) Remote System Admin will be responsible for supporting customer sites as needed to perform scheduled administrative and maintenance activities on the customer's PremierOne System. Responsibilities of the Remote System Administrator include but are not limited to: <ul><li> Provides tailored technical customer operations support </li><li> Develops strategies for implementing operational efficiencies by reviewing workflows, procedures, and performance </li><li> Executes customer operations policies and procedures </li><li> Builds and maintains positive, effective, and mutually beneficial working alliances with customers </li><li> Perform Daily, Weekly, and Monthly scheduled tasks relating to Patching and Antivirus management </li><li> Collaborate with various stakeholders, including Support and CyberSecurity teams and vendors to gather requirements, communicate patches, and schedules, and address concerns. </li><li> Oversee the execution of patches & updates, closely monitoring progress, and addressing any issues or roadblocks that may arise. Ensure deployments are conducted according to the defined plans, with minimal disruptions to end-users or PremierOne performance and availability. </li><li> Identifies and suggests possible system and/or process improvements when applicable. </li><li> Perform periodic system maintenance and software patching, in accordance with Motorola Solutions supplied guidelines, on physical and virtual servers covered within the scope of the Maintenance and Service Agreement. </li><li> Run diagnostics using approved MSI tools. </li><li> Provide system performance reporting using approved MSI tools when requested. </li><li> Assist with contractually covered database system back-ups. </li><li> Understand system dependencies and related connections </li><li> Work with Customer to implement Motorola Solutions Technical Notification (MTN) vulnerability resolution and repair procedures. </li></ul><ul><li> Qualifications: <ul><li> Minimum of a high school diploma or equivalent required, Bachelor's degree preferred </li><li> 3+ years of IT or public safety experience </li><li> 3+ years Computer Science, Networking, Engineering, System Maintenance experience (public safety system experience preferred) </li><li> 3+ years of Public Safety Applications experience involving CAD/RMS/Mobile, and other emergency 911 center equipment greatly preferred </li><li> Proven track record working with or deploying enterprise hardware and software solutions; HP preferred </li><li> Experience creating positive working relationships with customers and application end users. </li><li> Able to function effectively in a fast-paced, demanding environment that regularly requires the ability to multitask. </li><li> Excellent verbal and written communication skills. </li><li> Comfortable working both alone and in a team environment. </li><li> Experience with Microsoft Windows Server and Desktop Operating Systems (MCSA/MCSE skills) </li><li> Experience with Microsoft SQL Server, ODBC and Ops Manager (SCOM) </li><li> Experience with Public Safety Applications including CAD, Mobile and RMS </li><li> Experience with Virtualization software </li><li> Experienced with Network Load Balancing (NLB) and Clustering </li><li> Experience with hardware blades and Storage Area Networks (SAN); HP preferred </li><li> Experience with firewalls and routers; Fortigate preferred </li><li> Familiarity with JavaScript, .NET, ESRI 10.X and XML </li><li> Ability to troubleshoot application system issues including hardware, network and third-party components </li><li> This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. </li></ul></li></ul> #LI-JM2 Basic Requirements<ul><li> Associates Degree or equivalent </li><li> 2+ years of experience in customer service </li><li> 3+ years of Public Safety Applications experience involving Records Management Systems or 3+ years of IT experience </li><li> This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. </li><li> Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. </li></ul> Travel Requirements None Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Video and Software Services (VSS) Field Support team is dedicated to supporting public safety agencies worldwide. Our mission is to provide cutting-edge technology and innovative tools, empowering customers to make faster, smarter, and safer decisions. VSS supports products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings. VSS is a fast-paced environment that seeks motivated and professional individuals willing to work towards our goals as an organization. Grow professionally, work with cutting-edge technology, and be at the forefront of the public safety sector. Job Description The PremierOne (P1) Remote System Admin will be responsible for traveling to customer sites as needed to backfill for Onsite System Administrators on extended leave or to customer sites needing additional attention. <ul><li> Responsibilities of the Remote System Administrator include but are not limited to: <ul><li> Provides tailored technical customer operations support </li><li> Develops strategies for implementing operational efficiencies by reviewing work flows, procedures, and performance </li><li> Executes customer operations policies and procedures </li><li> Builds and maintains positive, effective, and mutually beneficial-working alliances with customers </li><li> Initiates problem solving action and follows through to resolution </li><li> Performs root-case analysis for problems to formulate and recommend improved alternative operations </li><li> Identifies and suggests possible system and/or process improvements when applicable. </li><li> Perform periodic system maintenance and software patching, in accordance with Motorola Solutions supplied guidelines, on physical and virtual servers covered within the scope of the Maintenance and Service Agreement. </li><li> Run diagnostics using approved MSI tools. </li><li> Provide system performance reporting using approved MSI tools when requested. </li><li> Assist with contractually covered database system back-ups. </li><li> Understand system dependencies and related connections </li><li> Work with Customer to implement Motorola Solutions Technical Notification (MTN) vulnerability resolution and repair procedures. </li></ul></li></ul><ul><li> Qualifications: <ul><li> Minimum of a high school diploma or equivalent required, Bachelor's degree preferred </li><li> 3+ years of IT or public safety experience </li><li> 3+ years Computer Science, Networking, Engineering, System Maintenance experience (public safety system experience preferred) </li><li> 3+ years of Public Safety Applications experience involving CAD/RMS/Mobile, and other emergency 911 center equipment greatly preferred </li><li> Proven track record working with or deploying enterprise hardware and software solutions; HP preferred </li><li> Experience creating positive working relationships with customers and application end users. </li><li> Able to function effectively in a fast-paced, demanding environment that regularly requires the ability to multitask. </li><li> Excellent verbal and written communication skills. </li><li> Comfortable working both alone and in a team environment. </li><li> Experience with Microsoft Windows Server and Desktop Operating Systems (MCSA/MCSE skills) </li><li> Experience with Microsoft SQL Server, ODBC and Ops Manager (SCOM) </li><li> Experience with Public Safety Applications including CAD, Mobile and RMS </li><li> Experience with Virtualization software </li><li> Experienced with Network Load Balancing (NLB) and Clustering </li><li> Experience with hardware blades and Storage Area Networks (SAN); HP preferred </li><li> Experience with firewalls and routers; Fortigate preferred </li><li> Familiarity with JavaScript, .NET, ESRI 10.X and XML </li><li> Ability to troubleshoot application system issues including hardware, network and third-party components </li><li> This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. </li></ul></li></ul> #LI-JM2 Basic Requirements<ul><li> Associates Degree or equivalent </li><li> 2+ years of experience in customer service </li><li> 3+ years of Public Safety Applications experience involving Records Management Systems or 3+ years of IT experience </li><li> This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. </li><li> Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. </li></ul> Travel Requirements None Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview It's not just about having the right technology, it's about achieving peak performance. Motorola Solutions has served as a trusted partner to government agencies and enterprises worldwide for more than 95 years. Our years of leadership, innovation and experience managing and supporting hundreds of networks in more than 100 countries help answer the challenges of mission critical operations - ensure continuity, enhance productivity and reduce risk - helping achieve peak performance. When every second counts and performance reliability is a must - we are ready and able to serve today, tomorrow and into the future. Job Description The primary responsibility of the Sr. Customer Support Manager (CSM) is to effectively and efficiently manage the Lifecycle Service (LCS) business for their assigned customer contracts and ensure customer satisfaction with Motorola Solutions Public Safety Customers. The LCS business is a combination of forecasting, proposing new services and contract renewals and building relationships with customers and subcontractors. Ensuring customer satisfaction involves proper delivery and execution of service contracts. If any service is not being performed up to contracted specifications or a process is not producing the correct results, the Sr. CSM will become involved and find a solution. Duties and Responsibilities: The Sr. CSM is responsible for the overall success of and relationship between the Customer's Operation, Motorola Subcontractors, and Motorola Solutions near the Seattle and/or Portland, Washington area. Key responsibilities include: <ul><li> Provide customers a single point of contact for customer management and ensure service delivery and Service Level Agreements (SLA) compliance. </li><li> Work with customers to discuss concerns and drive corrective actions to closure. </li><li> Manage and maintain services scope as per services contract and ensure customers understand their obligations in regard to service deliverables. </li><li> Ensure that customers receive appropriate and timely reporting as required by the Services Contract. </li><li> Manage sub-contractors deliverables and adherence to agreed scope and outcomes. </li><li> Manage product quality issues as needed (FSB'S) </li><li> Engage in the case management process to ensure proper service delivery. </li><li> Assist partners and vendors as needed with payment and billing issues. </li><li> Identify and implement areas for improvement to ensure improved service quality and best practice delivery. </li><li> Ensure all operational documentations remain up to date and relevant. </li><li> Manage third party vendors as needed. </li><li> Manage contract change management as needed. </li><li> Assist with the management of the MR assigned service contracts. </li><li> Work with the Service Contract and Software Operations (SCSO) for contract loading, renewals, and service contract change order requests. </li><li> Gather and provide Booking Packages to SCSO for contract loading. </li><li> Work closely with the Motorola Solutions Program Manager (PM) to provide a smooth transition from project implementation to warranty support and service delivery. <ul><li> As a part of this process, the Sr. CSM ensures that there are clearly documented support/service expectations and processes for the customer. They seek to understand customer expectations and needs to ensure that their operational requirements are identified, properly supported, and if not what additional services can be proposed. </li></ul></li><li> Work with customer and field teams to create and/or update existing Customer Support Plans (CSP). </li><li> Create customer and service provider Statements of Work. </li><li> Execute contract documents and obtain customer purchase orders. </li><li> Manage the service contract renewal process for all assigned lower complexity service agreements; including but not limited to customer inventory updates, SOW updates, CSP updates, 3rd party vendor pricing updates / changes, Installation Agreements (write-up, obtain PO, and manage) </li><li> Lead and manage the coordination of variation and other change request response and implementation of approved changes. </li><li> Oversee the change implementation into service delivery operations in coordination with customer. </li><li> Work with customers on up-sell / cross-sell </li><li> Participate in the forecasting of revenue and margin related to Maintenance Agreements, Work Tickets, and Installs. </li><li> Achieve stated on time contract renewal goal </li><li> Achieve stated services growth goal for assigned contracts </li></ul>Specific Knowledge/Skills:<ul><li>Experience with Salesforce</li><li> Basic financial acumen </li><li> Computer skills (I.e. MS Office suite) </li><li> Customer Satisfaction mindset </li><li> Understanding of Oracle / Services Lifecycle tool and Excel is preferred </li><li> Strong working knowledge of the Customer Call Center and the Network Operations Center offerings and procedures is preferred </li><li> Strong command of communication skills, both oral and written </li><li> Ability to communicate with customer IT personnel regarding WLAN and wired infrastructures. </li></ul>Candidate Requirements: <ul><li> Must be able to obtain background clearance as required by government customer(s) </li><li> The Sr. CSM MUST reside in the state of Washington to service Public Safety customers in the Seattle and/or Portland area. The Sr. CSM role requires 25% - 50% travel. </li></ul>#LI-CC1 Basic Requirements<ul><li>Bachelors degree and 3+ years experience OR 6+ years of experience in one of the following: customer service, customer support , sales support, account management, Motorola services, or public safety experience</li><li>Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.</li></ul> Travel Requirements 25-50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Sr. Customer Support Manager - Seattle/Portland Area

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview Motorola Solutions Cybersecurity Services (MSI) seeks to hire a highly motivated individual with a passion for cybersecurity sales. Leveraging MSI's brand and commanding market share in the public safety vertical, this individual will represent the MSI Cybersecurity business line, which includes advisory, managed security services (SOC). Job Description The Cybersecurity Sales Executive will be responsible for selling Cybersecurity Services to customers in the South Florida region. This individual will work closely with the field account team as a subject matter expert (SME) and will possess the ability to effectively present to Director and C-level executives, prioritize and manage their time effectively, deliver exceptional customer service while retiring quota for their assigned region. Key Responsibilities: <ul><li> Achieve or exceed assigned quota on a consistent and repeatable basis </li><li> Provide visibility and guidance on the performance and penetration of your assigned region </li><li> Understand client business goals and define security solutions that support their requirements </li><li> Prepare and demonstrate product capabilities to prospects and existing clients, illustrating key technical features, benefits, and applicable use cases </li><li> Work with the account teams to define security solutions to secure future business for MSI and retire individual quotas </li><li> Target new logo's and lead sales efforts to penetrate prospect accounts </li><li> Represent the company at security conferences, trade shows, and industry events </li><li> Serve as the conduit between prospects, clients, and account teams to communicate essential requirements and product enhancements internally </li><li> Expected travel is 50% of the time </li></ul> Specific Knowledge & Skills: <ul><li> Strong understanding of Cybersecurity, Cloud and SaaS technologies and competitive offerings in the marketplace </li><li> Strong fundamental understanding of technical security solutions and how they address customer risk exposure and use cases. Some examples include, but are not limited to: <ul><li> Firewall, Email and Web security, EDR and EPP solutions, NAC, MDM </li><li> IAM, MFA, SSO, CASB, PAM, Visibility and Analytics, SIEM, Zero Trust </li><li> Security orchestration and automation (SOAR), Container and Cloud security </li><li> IOT / ICS / OT Security solutions, DevSecOps, XDR </li></ul></li><li> Strong fundamental understanding of security services engagements and how they address customer risk exposure and proper use cases for consulting services. Some examples include, but are not limited to: <ul><li> Maturity assessments, 3rd party risk assessments, IOT/ICS/OT security assessments, NIST 800-53, ISO27001 </li><li> Red/Blue/Purple team assessments, security policy development </li><li> Security tools rationalization assessment, Solution implementation services </li><li> Penetration testing, vulnerability assessments, Incident response services </li></ul></li><li> Strong fundamental understanding of how and why to elevate and evolve customer conversations above single immediate needs, to broader more strategic discussions leveraging consulting services </li><li> Ability to explain complicated concepts to a variety of audiences and skill levels </li><li> Demonstrated experience with target account selling, solution selling, and/or consultative sales techniques </li><li> Strong problem solving skills, ability to analyze complex multivariate problems and use a systematic approach to gain swift resolution </li><li> Accurately forecast, maintaining excellent SFDC hygiene </li><li> Ability to estimate and manage tasks and deliverables to budget and project milestones. Manage multiple efforts simultaneously to drive towards regional goals </li></ul> Preferred Certifications: <ul><li> CISM </li><li> CISSP </li><li> CISA </li><li> CEH </li><li> Security+ </li></ul> #LI-CR1 #LI-REMOTE Basic Requirements<ul><li>Bachelors Degree with 4+ years of software sales experience OR 8+ years of software sales experience</li></ul> Travel Requirements Over 50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Cybersecurity Sales Account Executive

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Mobile Video and Analytics Department is seeking a highly talented and technically strong candidate to fulfill a Sr. Technician position. In this position, you will have unique and varied responsibilities. The Sr. Technician is responsible for coordinating with the customer and the customer IT team, troubleshooting and resolving issues arising from the Mobile Video product portfolio and the integration to the customers network. The specific job responsibilities include the following below. Job Description The Mobile Video and Analytics Department is seeking a highly talented and technically strong individual to fulfill a Sr. Technician position. In this position, you will have unique and varied responsibilities. The Sr. Technician is responsible for coordinating with the customer and the customer IT team, troubleshooting and resolving issues arising from the Mobile Video product portfolio and the integration to the customers network. The specific job responsibilities include the following below. <ul><li>Diagnosing and resolving customer issues through incident (tickets) and direct customer interaction. </li><li>They are also responsible for maintaining critical relationships developed by other departments throughout the problem/resolution cycle. </li><li>Additionally, they will communicate actively with other departments detailing specific customer's issues.</li><li>Track and resolve issues</li><li>Interface with Back Office and Engineering on customer issues and comments</li><li>Help Maintain online Knowledge Base</li><li>Provide Technical Assistance to Regional Sales Managers daily</li><li>Answer after hours calls from customers</li><li>Customer Advocate</li><li>This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers</li></ul>Preferred Qualifications and Skills <ul><li>Demonstrated ability to multi-task competing priorities</li><li>Demonstrated communications skills, both verbal and written</li><li>Must be able to obtain necessary CJIS security clearance as required by agencies.</li><li>Demonstrated inbound Call Center experience (3+ years' experience preferred)</li><li>Previous technical support/engineering/troubleshooting experience</li><li>Extensive PC/Networking troubleshooting experience desired</li><li>A+ Certifications (preferred but not required)</li></ul> Basic Requirements<ul><li>High school diploma and 1+ years of technical support experience</li><li>Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.</li></ul> Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Front Office Technician Support

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best! Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers. Job Description Our Company has an outstanding track record of success and strives to build long term relationships with our customers. Customer satisfaction is given great emphasis and we strive to build a trusted advisor relationship with every customer. The customer team comprises Sales, Project Management, System Engineering and System Technologist personnel working together in a high performance culture, often with demanding cycle times and high customer expectations because we are working on mission critical communication systems. Many of our systems are designed around the APCO Project 25 communications standard. With the growth of data services some of our customer's mobile wireless networks are being enhanced with LTE infrastructure for applications such as live mobile video transmission supplementing our traditional core voice and narrow-band data networks. The Senior System Engineer will take responsibility for and oversee all technical aspects of assigned project from award until system acceptance. This involves: <ul><li> Final Design and implementation of the radio network including infrastructure, subscribers, and mobile back-haul</li><li> Customer presentations </li><li> System staging </li><li> System acceptance testing </li><li> Radio coverage testing and interference mitigation </li><li> Radio system licensing (FCC/Industry Canada/NTIA) </li><li> Preparation of system fleet-map, encryption and radio programming templates </li><li> Complete system documentation </li><li> Live system upgrades </li><li> FED: Technical Requirements tracking through the use of RTVMs </li></ul> Travel is required for all project phases, from design through final acceptance. Specific Knowledge/Skills:<ul><li> Experience/knowledge in radio communication systems, radio propagation, RF, wireless or broadband/LTE </li><li> Experience, good understanding, and working knowledge in IP networking, network design methodologies & troubleshooting (Ethernet, TCP/IP, L2/L3, MPLS) </li><li> Certifications through CompTIA Network+, Juniper JNCIA-Junos, Nokia NRS1, CCNA or similar </li><li> Experience directly working with end-user customers is desirable </li><li> Excellent communications skills and the ability to present complex topics to nontechnical audiences. </li><li> Self motivated and able to maintain focus in a pressured environment </li><li> Ready for business' trips up to 40% of working time </li><li> Fluent Spanish is required to cooperate with South America customers </li></ul> Preferred Experience: <ul><li> Previous knowledge and experience working with Juniper, Aviat, Cisco, Nokia/Alcatel, Xtreme, Ceragon </li><li> Experience with switching and routing protocols (OSPF, ISIS, iBGP, eBGP, M-BGP, MPLS RSVP-TE, and LDP) </li><li> Experience/knowledge in line of sight microwave propagation </li></ul> Basic Requirements<ul><li>3+ years of experience in one of the following; Engineering, Computer Science, Networking, IT, Cyber Security or Information Systems OR Bachelor's Degree in one if the following; Engineering, Computer Science, Networking, IT, Cyber Security or Information Systems</li><li> Fluent Spanish is required to cooperate with South America customers </li></ul> Travel Requirements Under 25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

System Engineer - LAT Agile

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Software Deployment & Integration organization is responsible for deploying mission-critical solutions to environments where every second matters. Each software application in our Command Center suite is strengthened with unique integrations, consistent user experiences, accelerated workflows and centralized access to data. Our public safety software suite is the only end-to-end software platform that provides a unified experience and intelligent capabilities designed specifically for public safety. The portfolio integrates emergency call handling, command and control, real-time intelligence operations, video, records and evidence, broadband push-to-talk (PTT) and land-mobile radio (LMR) interoperability. Job Description Note: This position is remote, and candidates can reside anywhere in the US. The preferred candidate will reside in the Southwestern United States. Overview: We are looking for a Solution Architect who is passionate and proactive about making a difference for public safety solutions to meet the increasing challenges of today's complex world. The Flex Solutions Architect (SA) requires the knowledge and skills that are both broad and deep. Must understand customer needs and vision and align technical solutions to address project deliverables, changing technologies, and to improve customer productivity and effectiveness. The SA is responsible for the development of the overall vision that underlies the project solution and transforms that vision through execution into the solution. Critical to this role is the ability to identify technical requirements that can go into product or services roadmaps and architectures, as well as, demonstrate the end-to-end technical differentiation of MSI solutions. The role will work closely with the Flex product deployment team resources and engage the product business units for technical clarifications/approach to complex requirements, as well as, interpret technical requirements with the project team for delivery scoping and project phasing. The SA will draw on the deep technical architecture of MSI products, software, applications, 3rd party, and customer legacy IT to interpret business requirements into technical architecture and be responsible for deploying the Flex solution. Desired Skills & Knowledge:<ul><li>Linux and Windows Server operating systems</li><li>Network configuration</li><li>Situational Stress-management</li></ul>Proficiency in the following areas a plus:<ul><li>Law Enforcement Terminology</li><li>Shell and PERL scripting</li><li>Database management</li><li>Linux/Windows operating system</li><li>Networking</li></ul>Note: This position is remote, and candidates can reside anywhere in the US. The preferred candidate will reside in Western or Southern United States. This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. #LI-AB1 #LI-REMOTE Basic Requirements<ul><li> Bachelor's Degree and 3+ years of engineering, IT or technical experience </li><li> OR 5+ years of engineering, IT or technical experience </li><li>Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.</li></ul> Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Flex Solution Architect - US Remote

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Software Enterprise Deployment and Integration team is the team that delivers solutions to the public safety sector. We are committed to providing technology and tools which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. We deploy and support products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings Job Description The Customer Support Technician II will be responsible but not limited to the following: <ul><li>The primary responsibility of the Customer Support Technician II provide remote technical support to customers</li><li>Ensuring customer satisfaction involves proper support and service delivery and delivery on contracted services and SLAs</li><li>The technician will work with other technicians and internal MSI teams to provide exceptional customer service and technical support, as well as troubleshoot and resolve issues with the customer</li><li> This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customer </li></ul> Specific Knowledge and Skills <ul><li>3+ years customer service/support experience </li><li>2+ years experience within Flex software</li><li>Strong working knowledge of the Support tools and processes</li><li>Strong command of communication skills, both oral and written</li><li>Exhibit strong ownership and follow through; own the customer's issue and drive the resolution to ensure the customer is satisfied with the end result</li><li>Exceptional interpersonal skills required</li><li>Strong determination in the face of challenges</li><li>Must have strong organizational skills and the ability to handle multiple tasks. Effective time management skills required</li><li>Proficient computer skills with emphasis on windows based applications</li><li>Customer focused; detail orientated individual</li><li>Ability to maintain a positive attitude in a high stress/at times confrontational situations</li><li>Focused individual who understands the value of excellent customer service and the impact to business if customers are not properly supported</li><li>Confident individual who is willing to assume responsibility</li><li>Demonstrates a high degree of drive and determination; willing to go the extra mile to provide outstanding customer service</li><li>Adaptive and flexible individual who is willing to learn and make recommendations for improvements</li><li>Ability to work and make decisions with minimal supervision</li></ul> This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers Basic Requirements<ul><li>3+ years customer service/support experience </li><li>High School Degree or equivalent</li><li>Must be able to obtain background clearance as required by government customer</li></ul> Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Customer Support Technician II

Responsibilities:<ul> <li>Execute all aspects of the counter sales function including order entry and answer branch phones</li> <li>Existing account management - call on occasion to check on customer satisfaction</li> <li>Serve as primary contact with accounts - develop excellent relationships</li> <li>Provide customers with product and delivery information</li> <li>Process purchase orders and requests for quotes</li> <li>Provide accurate information regarding availability of in-stock items</li> <li>Recommend alternate products based on cost, availability, or specifications</li> <li>Generate new and repeat sales by providing product and technical information in a timely manner</li> <li>Educate customers about features and benefits of products in order to improve product related sales and customer satisfaction</li> <li>Keep current on competitive activity and pricing</li> <li>Supports and implements all Company promos with all customers</li> <li>Other tasks as assigned</li> </ul>Qualifications:<ul> <li>General knowledge of Refrigeration/HVAC wholesale experience</li> <li>Product knowledge and understanding of the Refrigeration and HVAC industries</li> <li>Comprehends Thermal's Inside Sales, Warehouse, and delivery functions</li> <li>Excellent knowledge of the products that Thermal Supply sells</li> <li>Excellent verbal and written communication skills</li> <li>Ability to multitask</li> <li>Shows good judgement and demonstrates calmness under pressure. Excellent computer knowledge including Microsoft Office and Proactive, self-motivated and willingly seeks opportunities to benefit Thermal Supply</li> <li>Positive approach towards customers and fellow staff members</li> <li>Thinks creatively and identifies sales opportunities</li> <li>Able to communicate with customers in person or on the phone</li> <li>Good organizational skills</li> </ul> The Company offers a comprehensive benefits package. Benefits for employees include healthcare and dental insurance, life and long-term disability insurance, 401K and different types of paid time off. Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Inside Counter Sales

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Texas Division Vice President position for our Branch Operations groups local to our Texas region. The DVP and COD will plan, direct, and oversee company-owned distribution planning, operations, and network optimization across their territory. They will also develop strategies and KPIs that support operational performance across sites, including safety, quality, inventory optimization, profit margins, and customer service. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li>Provide leadership and coordination of company-owned distribution functions</li> <li>Develop and implement company-owned distribution, sales strategies, plans, and programs</li> <li>Monitor and analyze sales and distribution activity against goals to ensure sales growth and customer satisfaction</li> <li>Work with real estate to ensure timely turnaround of new store/company acquisitions</li> <li>Develop and maintain a thorough understanding of the company's markets, competitors, sales cycles, clinical influences, and consumer behavior</li> <li>Direct the company business development function to identify and develop new customers for products and services</li> <li>Develop strategies and plans that identify marketing opportunities and carry out programs for market research and analysis, including market segments, buying trends, and competitor analysis</li> <li>Analyze and evaluate the effectiveness of sales, methods, costs, and results</li> <li>Effectively represent the company at various community, business, industry, and governmental meetings to promote the company and its interests</li> <li>Develop and implement pricing and customer service policies</li> <li>Develop marketing action plans that clearly define objectives, goals, schedules, and assignments to implement and achieve targeted opportunities</li> <li>Provide recommendations for improving or adding new products and services and assist with product development and testing</li> <li>Builds, develops, and manages sales teams capable of carrying out needed sales and service initiatives</li> <li>Maintain relationships with advertising agencies, public relations firms, market research firms, and other service providers as needed</li> <li>Oversee reporting of sales and new acquisition activities</li> <li>Directly accountable to ownership and for the performance of all responsibilities related to sales, marketing, distribution, and acquisitions</li> <li>Provide reports or briefings on company sales, distribution, marketing, and product/service activities</li> </ul>Nature and Scope:<ul> <li>Develops and implements strategic plans and objectives for the department/sub-function in an effective and innovative fashion</li> <li> Understands the business and can put together comprehensive department solutions </li> <li> Works with other leaders to establish strategic plans and works towards achieving them </li> <li> Provides leadership and direction to managers in their respective division/department </li> <li>Sees department staffing needs (e.g., interviewing, hiring, new hire and ongoing training, annual evaluations, etc.)</li> <li>Participates in budget development and monitoring of expenses</li> </ul>Knowledge & Skills:<ul> <li>Advanced knowledge of business operations and consultative approaches; experience guiding leaders to make better business decisions</li> <li>Proven ability to deliver results, effectively influencing decisions through strong negotiation skills</li> <li>Ability to plan and set priorities to achieve business objectives</li> <li>Outstanding accountability and focus skills</li> <li>Strong business acumen (financial review and assessment skills, use of competitive data, etc.)</li> <li>Outstanding interpersonal skills with an emphasis on building partnerships with internal and external partners; naturally personable and friendly attitude in the face of adversity</li> <li>Working knowledge of Microsoft Office (Outlook, Word, and Excel)</li> <li>Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources</li> <li>Excellent interpersonal skills and a collaborative management style</li> <li>Solid verbal, analytical, organizational, writing, and presentation skills</li> <li>Ability to operate effectively in a fast-paced, high-energy environment</li> </ul>Experience:<ul> <li>10+ years of P&L responsibility for multiple locations</li> </ul>Education:<ul> <li>Business degree or equivalent</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer-sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Division Vice President- Texas Division

Daikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our Central Division Vice President position for our Branch Operations group local to our Central region. The DVP and COD will plan, direct, and oversee company-owned distribution planning, operations, and network optimization across their territory. They will also develop strategies and KPIs that support operational performance across sites, including safety, quality, inventory optimization, profit margins, and customer service. Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd. May include:<ul> <li>Provide leadership and coordination of company owned distribution functions</li> <li>Develop and implement company owned distribution, sales strategies, plans, and programs</li> <li>Monitor and analyze sales and distribution activity against goals to ensure sales growth and customer satisfaction</li> <li>Work with real estate to ensure timely turnaround of new store/company acquisitions</li> <li>Develop and maintain a thorough understanding of the company's markets, competitors, sales cycles, clinical influences and consumer behavior</li> <li>Direct the company business development function to identify and develop new customers for products and services</li> <li>Develop strategies and plans which identify marketing opportunities and carry out programs for market research and analysis including market segments, buying trends and competitor analysis</li> <li>Analyze and evaluate the effectiveness of sales, methods, costs, and results</li> <li>Effectively represent the company at various community, business, industry and governmental meetings to promote the company and its interests</li> <li>Develop and implement pricing and customer service policies</li> <li>Develop marketing action plans that clearly define objectives, goals, schedules and assignments to implement and achieve targeted opportunities</li> <li>Provide recommendations for improving or adding new products and services and assist with product development and testing</li> <li>Builds, develops and manages sales teams capable of carrying out needed sales and service initiatives</li> <li>Maintain relationships with advertising agencies, public relations firms, market research firms and other services providers as needed</li> <li>Oversee reporting of sales and new acquisition activities</li> <li>Directly accountable to ownership and for the performance of all responsibilities related to sales, marketing, distribution and acquisitions</li> <li>Provide reports or briefings on company sales, distribution, marketing and product/services activities</li> </ul>Nature and Scope:<ul> <li>Develops and implements strategic plans and objectives for the department/sub-function in an effective and innovative fashion</li> <li> Understands the business and can put together comprehensive department solutions </li> <li> Works with other leaders to establish strategic plans and works towards achieving them </li> <li> Provides leadership and direction to managers in their respective division/department </li> <li>Sees to department staffing needs (e.g. interviewing, hiring, new hire and ongoing training, annual evaluations, etc.)</li> <li>Participates in budget development and monitoring of expenses</li> </ul>Knowledge & Skills:<ul> <li>Advanced knowledge of business operations and consultative approaches; experience guiding leaders to make better business decisions</li> <li>Proven ability to deliver results, effectively influencing decisions through strong negotiation skills</li> <li>Ability to plan and set priorities to achieve business objectives</li> <li>Outstanding accountability and focus skills</li> <li>Strong business acumen (financial review and assessment skills, use of competitive data, etc.)</li> <li>Outstanding interpersonal skills with an emphasis on building partnerships with internal and external partners; naturally personable and friendly attitude in the face of adversity</li> <li>Working knowledge of Microsoft Office (Outlook, Word, and Excel)</li> <li>Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique and coordination of people and resources</li> <li>Excellent interpersonal skills and a collaborative management style</li> <li>Solid verbal, analytical, organizational, writing and presentation skills</li> <li>Ability to operate effectively in a fast-paced, high-energy environment</li> <li></li> </ul>Experience:<ul> <li>10+ years of P&L responsibility for multiple locations</li> </ul>Education:<ul> <li>Business degree or equivalent</li> </ul>Physical Requirements/Work Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer-sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

DIVISION VICE PRESIDENT - DBU

Position Summary: The Texas E-Premium Specialist for RNC will lead the sales initiative of Inverter Products and serve as the individual to manage and coordinate engagement and accomplishment of the division sales objectives with Company Owned Distribution (COD) & Distributor Channel Partners. The Divisional E-Premium Product Specialist will be the Division resource for supporting the product line and growing sales. Position Responsibilities May include: &bull; Responsible for coordinating engagement and accomplishment of division sales objectives with COD & Distributor Channel Partners which includes all residential brands utilizing inverter technology. &bull; Achieve Division Sales Targets for Side-Discharge Products of all residential brands &bull; Act as Division Product Champion to assist in developing COD & IND product sales opportunities of his/her focus area as assigned. Help to support product teams as they develop and work closely with the product applications resource (e.g., VRV and AER group). &bull; Oversee and be responsible for meeting division objectives for the specific programs (e.g., VRV Pro) that are part of the specialist's focus area. &bull; Provide resources and promotional support to fully engage TSMs to sell the focused product (both COD & IND) &bull; Serve as additional sales & training resource to COD, IND channels. No support of REP channel for this role. &bull; Responsible for driving key organization objectives across all brand strategies such as but not limited to Side-Discharge (FIT, Amana-S) sales, Daikin Cloud Services, R32 product launch, and Cold Climate Heat Pump initiatives. &bull; Act as Daikin Comfort Pro Loyalty Champion and subject matter expert to cast the Daikin Vision, ensuring our distribution channels are partnering and recruitment of premium contractors that embody Daikin philosophies. &bull; Manage reporting and dissemination of core data pertaining to the e-Premium objectives from Executive Leadership &bull; In-depth knowledge of VRV and VRV Life Products and promote the growth of this technology through both Company Owned and Independent Owned channels Nature & Scope: &bull; Is recognized as a subject matter expert in job area &bull; Manages large projects or processes with limited oversight from manager &bull; Coaches, reviews, and delegates work to lower-level professionals &bull; Problems faced are difficult and often complex Knowledge & Skills: &bull; Ability to manage multiple projects simultaneously &bull; Excellent verbal and communication skills including public speaking, presentations, and negotiation skills &bull; Ability to develop effective communication pieces (price pages, sales support documentation, submittals, written memos etc.) &bull; High level proficiency with Microsoft Office 365 programs, Excel, Word, Power Point &bull; Able to generate and read reports as required &bull; Excellent organizational and time management skills &bull; Competitive industry knowledge &bull; Ability to apply strong work ethics and integrity on the job &bull; Ability to apply good judgement, strong work ethics and integrity on the job. Competency Experience &bull; A minimum of 10 years related experience &bull; Prior HVAC industry experience Education/Certification: &bull; Bachelor's degree preferred, will accept industry experience in lieu of degree People Management: No Physical Requirements / Work Environment: &bull; Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Director of RNC The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities . #ZR1 #IND123

E Premium Product Specialist RNC - Texas

May include:<ul> <li>Load, unload and deliver product to customer sites within designated time frames safely using the most efficient routes as possible</li> <li>Maintain required logs and reports necessary to maintain compliance with DOT and Company policies relating to safety standards and operation of delivery vehicles, forklifts etc.</li> <li>Safely load and properly block, brace, and secure the cargo.</li> <li>Strong knowledge of driving/traffic and transportation laws, regulations and ensure continuous compliance while operating the truck(s).</li> <li>Operate forklift safely and efficiently to transfer, load, unload product - ensure accurate product and quantity of product is being loaded into customer</li> <li>Perform pre-check and post-check operations of Company vehicles and forklifts per required procedures</li> <li>Perform warehouse duties and ensure accurate product and quantity of product is being loaded / transferred for customers</li> <li>Notify the manager immediately of any accidents, damage, violations and areas of concerns to implement corrective measures and/or actions.</li> <li>Follow good housekeeping and safety practices at all times.</li> <li>Act as the warehouse and/or front counter back up as needed</li> <li>Perform additional duties as needed</li> </ul>Nature and Scope:<ul> <li>Takes direction from lead.</li> <li>Works within well-defined instructions.</li> </ul>Knowledge and Skills:<ul> <li>Safe driving skills; proven abilities to safely operate a flat bed or box truck</li> <li>Must meet and pass DOT standards</li> <li>Ability to successfully pass forklift training and delivery truck driving tests through our Prove it Pass it training within 30 working days of start date</li> <li>Ability to safely operate a forklift as needed</li> <li>Ability to safely load/transfer product in/to designated locations in a timely manner without causing damage</li> <li>High level of attention to detail and surroundings</li> <li>Ability to follow all policies and established practices for branch, driving and warehouse operations.</li> <li>Ability to apply good judgement, strong work ethics and integrity on the job.</li> <li>Must be compliant and results oriented.</li> <li>Be dependable, work well in a team environment, and establish positive working relationships with employees and customers</li> <li>Effective verbal and written communication skills</li> <li>Basic Computer skills including data entry to process transactions and generate reports and orders</li> <li>Able to multi-task well with the ability to assist in warehouse or front counter or a branch as needed</li> <li>Must be reliable and dependable; and able to work assigned hours and days.</li> </ul>Experience:<ul> <li>3 plus consecutive years of driving a commercial vehicle</li> <li>Current Valid Driver License with excellent driving record</li> <li>2 plus years of warehouse / logistics experience is a plus</li> </ul>Education:<ul> <li>High school diploma or equivalent (for example GED)</li> <li>Previous training on operating forklifts and delivery trucks is highly preferred</li> </ul>Physical Requirements / Working Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. DOT screening annually.</li> </ul>Pay Range:<ul> <li>$21.22 - $26.48/hr</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #ZR1 #IND123

Truck Driver - Local Delivery

May include:<ul> <li>Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks.</li> <li>Ensure all items are received per procedure and stocked in assigned locations.</li> <li>Maintain Inventory and Prepare Cycle Counts</li> <li>Complete Will Calls</li> <li>Responsible for timely and accurate completion of paperwork and transaction entries</li> <li>Proper PPE and uniform must be worn at all times during each shift.</li> <li>Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert the manager of any concerns immediately.</li> <li>Assist Customers and CSRs as needed.</li> <li>Follow standard operating procedures, established work processes and Company policies.</li> </ul> <ul> <li>Perform additional tasks as required.</li> </ul>Nature and Scope<ul> <li>Takes direction from lead/Supervisor.</li> </ul> <ul> <li>Works within well-defined instructions.</li> <li>Works within knowledge</li> </ul>Knowledge and Skills<ul> <li>Effective verbal and written communication skills</li> <li>High level of attention to detail and surroundings</li> <li>Basic Computer skills including data entry to process transactions and generate reports and orders.</li> <li>Ability to successfully process (ex. Loading and Unloading) products.</li> <li>Ability to operate a forklift safely and work in a fast-paced warehouse.</li> <li>Ability to pass Prove It and driving test.</li> <li>Must be eligible to be forklift certified in house within 30 days.</li> <li>Effective verbal and written communication skills</li> <li>High level of attention to detail and surroundings</li> <li>Basic Computer skills including data entry to process transactions and generate reports and orders.</li> <li>Ability to understand and follow work instructions, policies and procedures.</li> <li>Be dependable, work well in a team environment, and establish positive working relationships with employees and customers.</li> <li>Ability to work in a warehouse that is not climate controlled.</li> </ul>Experience<ul> <li>1 plus years of warehouse experience</li> <li>1 plus years industrial forklift experience strongly preferred.</li> </ul>Education<ul> <li>High School diploma or GED</li> <li>Must have Valid driver's license.</li> </ul>Pay Range:<ul> <li>$16.10 - $20.13</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #ZR1 #IND123

Warehouse Associate

May include; &bull; Manage and oversee the day-to-day operations of the branch including staffing and ensure successful and timely completion of assigned duties of all personnel. Review and approve hours worked and PTO using Kronos. Conduct periodic audits to ensure work is compliant with the established protocols and processes and objectives - meeting customer and branch expectations. &bull; Maintain sales - review/edit, credits, negative inventory, damage inventory and cash reconciliations. Communicate regularly with branch customer base to establish and maintain strong relationships. Enter all sales calls in CRM. &bull; Responsible for building and maintaining morale in the branch by demonstrating leadership qualities and setting an example for staff, promoting teamwork both within the branch, local team and within the region. Provide knowledge and skill development opportunities for employees with proper training and guidance for them to reach their full potential and have growth opportunities. Ensure employees complete all assigned training in a timely manner. &bull; Effectively coach, counsel, and hold employees accountable. Collaborate with Human Resources regarding disciplinary actions. &bull; Develop plans for increased branch profitability/productivity and drive continuous improvement processes. &bull; Process purchase orders, research low stock and receivables and process branch payables, audit cash drawers and truck metrics. Remain current with warranty processing, and follow up quickly on rejections. &bull; Oversee all aspects of profit center (operations, sales, admin, etc.) working closely with Credit Department at Corporate to determine appropriate credit level and resolve any credit issues. &bull; Stay current with cycle counts and keep dead stock at a minimum. &bull; Maintain ample levels of inventory to meet delivery and service expectations of all branch customers. &bull; Review P&L; hold safety meetings, security reports and maintain facility. &bull; Complete all tasks on the Branch Manager's monthly/daily checklist and act as a safety leader. Conduct weekly safety committee meetings. Complete any Flash reports within the required timeline and communicate issues/injuries immediately. &bull; Oversee branch and warehouse appearance, housekeeping, maintenance, and repair. &bull; Provide Regional Operations Manager (ROM) any requested branch specific information /reports and provide vital information in a timely manner. &bull; Maintain a 93%, or higher, audit score &bull; Maintain a working knowledge of company's benefits and employee handbook policies. Ensure employees are following safety protocols including maintaining an organized and clean work environment, &bull; Conduct mid-year and annual performance appraisals for all direct reports through the online Performance Engagement platform. &bull; May work outside regular working hours in case of emergencies within the branch as required. &bull; Participate in additional activities as requested. Pay Range &bull; $66,560 - $83,575 The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Branch Manager

May include: <ul> <li>Safely and efficiently operate forklift and additional warehouse equipment to load/unload/transfer material and product without causing damage within the warehouse and to/from delivery trucks</li> <li>Ensure all items are received per procedure and stocked in assigned locations</li> <li>Maintain Inventory and Prepare Cycle Counts</li> <li>Complete Will Calls</li> <li>Responsible for timely and accurate completion of paperwork and transaction entries</li> <li>Proper PPE and uniform must be worn at all times during each shift</li> <li>Maintain warehouse and forklift by following good housekeeping and safety procedures including pre and post shift forklift inspections. Alert manager of any concerns immediately.</li> <li>Assist Customers and CSRs as needed</li> <li>Follow standard operating procedures, established work processes and Company policies</li> <li>Perform additional tasks as required</li> </ul> Nature and Scope: <ul> <li> Takes direction from lead/Supervisor. </li> <li> Works within well-defined instructions. </li> </ul> Knowledge & Skills: <ul> <li> Ability to successfully process (ex. Loading and Unloading) products </li> <li> Ability to operate a forklift safely and work in a fast-paced warehouse </li> <li> Must be eligible to be forklift certified in house within 30 days by passing the Prove It and Driving Test </li> <li> Effective verbal and written communication skills </li> <li> High level of attention to detail and surroundings </li> <li> Basic Computer skills including data entry to process transactions and generate reports and orders </li> <li> Ability to understand and follow work instructions, policies and procedures </li> <li> Be dependable, work well in a team environment, and establish positive working relationships with employees and customers </li> <li> Ability to work in warehouse that is not climate controlled </li> </ul> Experience: <ul> <li> 1 plus years of warehouse / logistics experience </li> <li> 1 plus years industrial forklift experience strongly preferred </li> </ul> Education: <ul> <li> High School diploma or GED </li> <li> Forklift training/certification preferred </li> </ul> Physical Requirements/Work Environment: <ul> <li> Must be able to perform essential responsibilities with or without reasonable accommodations </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. Pay Range: <ul> <li> $18.90 $23.63 </li> </ul> Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities #ZR1 #IND123

May include:<ul> <li>Load, unload, and deliver products to customer sites within designated time frames safely using the most efficient routes possible.</li> <li>Maintain required logs and reports necessary to maintain compliance with DOT and Company policies relating to safety standards and operation of delivery vehicles, forklifts etc.</li> <li>Safely load and properly block, brace, and secure the cargo.</li> <li>Strong knowledge of driving/traffic and transportation laws, regulations and ensure continuous compliance while operating the truck(s).</li> <li>Operate forklift safely and efficiently to transfer, load, unload product - ensure accurate product and quantity of product is being loaded into customer.</li> <li>Perform pre-check and post-check operations of Company vehicles and forklifts per required procedures.</li> <li>Perform warehouse duties and ensure accurate product and quantity of product is being loaded / transferred for customers.</li> <li>Notify the manager immediately of any accidents, damage, violations, and areas of concerns to implement corrective measures and/or actions.</li> <li>Always follow good housekeeping and safety practices.</li> <li>Act as the warehouse and/or front counter back up as needed.</li> <li>Perform additional duties as needed.</li> </ul>Nature and Scope:<ul> <li>Takes direction from lead.</li> <li>Works within well-defined instructions.</li> </ul>Knowledge and Skills:<ul> <li>Safe driving skills: proven abilities to safely operate a flat bed or box truck.</li> <li>Must meet and pass DOT standards.</li> <li>Ability to successfully pass forklift training and delivery truck driving tests through our Prove it Pass it training within 30 working days of start date.</li> <li>Ability to safely operate a forklift as needed.</li> <li>Ability to safely load/transfer product in to designated locations in a timely manner without causing damage.</li> <li>High level of attention to detail and surroundings</li> <li>Ability to follow all policies and established practices for branch, driving and warehouse operations.</li> <li>Ability to apply good judgement, strong work ethics and integrity on the job.</li> <li>Must be compliant and results oriented.</li> <li>Be dependable, work well in a team environment, and establish positive working relationships with employees and customers.</li> <li>Effective verbal and written communication skills</li> <li>Basic Computer skills including data entry to process transactions and generate reports and orders.</li> <li>Able to multi-task well with the ability to assist in warehouse or front counter or a branch as needed.</li> <li>Must be reliable and dependable; and able to work assigned hours and days.</li> </ul>Experience:<ul> <li>3 plus consecutive years of driving a commercial vehicle.</li> <li>Current Valid Driver License with excellent driving record</li> <li>2 plus years of warehouse / logistics experience is a plus.</li> </ul>Education:<ul> <li>High school diploma or equivalent (for example GED)</li> <li>Previous training on operating forklifts and delivery trucks is highly preferred.</li> </ul>Physical Requirements / Working Environment:<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations. DOT screening annually.</li> </ul>Pay Range:<ul> <li>$18.00 - $23.00</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #ZR1 #IND123

Truck Driver- Local Delivery

May include;<ul> <li>Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices and new products sales and or discounts via outbound calls and in house counter discussions. Conduct outbound calls of existing and lost customer accounts. </li> <li>Maintain sales programs within assigned territory by keeping customers informed about available services, supplies, prices and new products.</li> <li>Provide excellent customer service via walk-ins, phone calls and e-mails; includes product/order information, sales, warranties and returns.</li> <li>Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered.</li> <li>Recommend alternate products based on cost, availability or specifications as needed.</li> <li>Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution and vendors regarding shipments.</li> <li>Generate new and repeat sales by providing product and technical information in a timely manner.</li> <li>Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.</li> <li>Provide accurate information regarding availability of in-stock items. Conduct cycle counts as required. Replenish the show room stock as needed. </li> <li>Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinate problem resolution with appropriate departments.</li> <li>Daily processing of cash drawer, end of shift count of money, prepare deposit slip and place in safe.</li> <li>Maintain records and prepare reports on sales activities.</li> <li>Periodically reach out to customers to determine satisfaction with the organization, products and services</li> <li>Monitor competitive activity and trends within territory.</li> <li>Expand knowledge of HVAC products and keep current with latest trends within the industry</li> <li>Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.</li> <li>Understand and follow work instructions, operating procedures and company policies.</li> <li>Assist in warehouse as needed, including inventory counts and movement of product including operating a forklift.</li> <li>Perform additional tasks as assigned.</li> </ul>Nature and Scope<ul> <li>Takes direction from Branch Manager or Lead CSR.</li> <li>Works within well-defined instructions.</li> <li>Works with sales and others to grow existing customers, acquire new customers, and increase sales while increasing customer satisfaction</li> <li>Works within knowledge.</li> <li>Works with sales and others to grow existing customers, acquire new customers, and increase sales while increasing customer satisfaction.</li> </ul>Knowledge and Skills<ul> <li>Knowledge of HVAC equipment / products is preferred</li> <li>General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications.</li> <li>Effective and high quality Customer Service/Relationship management skills via walk-ins, phone, and email;</li> <li>Positive, professional attitude, handling difficult customers with ability to diffuse negative situations</li> <li>Developing rapport and effective listening skills</li> <li>Professionalism - patience, poise and tact and ability to deal with high volume customer traffic</li> <li>Effective verbal and written skills - must be able to explain technical parts information clearly and able to communicate with customers and accurately input orders.</li> <li>Effective organizational skills and time management skills including ability to prioritize and multi-task.</li> <li>High level of attention to detail and accuracy and compliance oriented.</li> <li>Ability to establish positive working relationships with internal and external customers and employees.</li> <li>Ability to apply good judgement and strong work ethics and integrity on the job and results driven.</li> <li>Ability to assist in the warehouse and operate a forklift as needed while doing so in a safe and efficient manner</li> <li>Ability to understand and follow procedures, work instructions and company policies</li> </ul>Experience<ul> <li>1 - 3 years of progressive sales experience</li> <li>2 plus years of customer service experience</li> </ul>Education<ul> <li>High School diploma or GED equivalent, some college preferred</li> </ul>Physical Requirements/Work Environment<ul> <li>Must be able to perform essential responsibilities with or without reasonable accommodations.</li> <li>May travel occasionally to customer sites, training events, company related meetings, etc. - estimated 20%</li> </ul>Pay Range <ul> <li>$18.90 - $23.63</li> </ul>Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities. #ZR1 #IND123

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